Aloha, lovely! Thanks a ton for choosing Alma Ola. We're all about making sure you're over the moon with your order.

Shipping

• Where We Ship - worldwide ♡
• Shipping Speed- DHL Express delivery. It's speedy – just 2-4 business days.
• Special Delivery- If you're in these lucky places expect your goodies in 7-10 days.
•  Shipping Costs- Free Shipping if you order above $120.Below that, it's just $20 to ship anywhere on this globe.
• Taxes and Customs - are on you. 

Returns

We get it – finding the perfect swimwear online can be a challenge. No worries, though! We've made our return process as simple as a day at the beach.

What You Need to Know:

You can return every model you purchase from us as long it is not labeles as final sale item and within 14 days from the date of the purchase.

You can get a Refund or Store Credit:

• Store credit: We'll email you a credit for the item amount.
• Refund: We'll refund the amount to your original payment method. Please allow 5 business days.

How to Return:

1. Ensure items are clean and unused and still have those tags and hygienic stickers intact.
2. Shoot us an email at INFO@ALMAOLA.COM within 14 days of receiving your order.
3. Include your order number and why you want to return.
4. Once you get the green light, fill out the return form in your package and ship it back to us at:

Alma Ola

P.O Box 588

Kfar Vitkin

Postcode: 402000

ISRAEL

What Happens Next:

Once your return is approved, we'll send you a confirmation email. We need 3-5 business days to process your return.

 Just a Heads Up:

• A 5% fee (or $27, whichever is lower) will be deducted from the refund amount.
• All returns must reach us within 30 days of getting your goodies. Lost packages? Sorry, but we can't be held responsible.